Refund Policy

Non-Refundable Items: Products that have been opened, used, or have the seal broken are not eligible for a exchange.

Exchange Policy

Eligibility for Exchanges: To be eligible for an exchange, the product must be unopened and the seal intact. The customer must inform our customer care number of the reason for the exchange.

Exchange Process: Contact our customer service team at info@hjorganics.com or call us at +92 – 330 – 3640635 to request an exchange. The exchange product will be delivered after the first product is returned and verified. The customer will be responsible for paying the courier charges for the exchange.

Damaged or Defective Products

Damaged or Opened Packages: If you receive a product that is damaged or the seal is open, please do not accept the order. Immediately contact our customer service team for assistance at info@hjorganics.com or call us at +92 – 330 – 3640635.

Contact Information

If you have any questions or concerns about our refund policy, please contact our customer service team:

Email : info@hjorganics.com

Phone : +92 – 330 – 3640635

Click the chat feature on our website for immediate assistance.

We strive to provide the best possible service and appreciate your understanding and cooperation.